(S04e06 “Customer Survey”)

In This Episode:

Dwight and Jim team up to find out why their customer surveys were so bad.

What a great episode.

This week Pam and Jim decided they wanted to spend the entire day together on the phone, so they used “the world’s smallest bluetooth” to achieve that goal, resulting in some comedic hilarity, and another moment of not so much hilarity.

The show continued to weave several main stories together with ease this week – although it is reducing the amount of time we get to spend with secondary characters like Stanley, Phyllis, Kevin, Oscar, and Creed – which is a shame. 22 minutes of “The Office” each week just doesn’t seem like enough, and I’d really love it if they’d just expand the show to an hour.

Jim and Dwight pulled double duty this week stuck in their own separate sub-plots, as well as the main plot which focused on the terrible customer reviews they received. Michael referred to their scores as “a poopie” and felt the need to micro manage them, resulting in one of the funniest scenes of the season set in the conference room.

Dwight suspects that Kelly has forged the reports for some reason, and is part of a larger conspiracy against he and Jim.

Meanwhile Andy and Angela are discussing their wedding, and Angela decides that Andy can have the tent wedding he wants…but only if it’s on a beat farm within 5 to 8 miles from the office.

More and more the signs point to Kelly, and Jim finally pieces it together, and determines that Dwight actually was right, and she did forge the reports to get back at Dwight and Jim for not going to her “America’s Got Talent” finale party.

After confirming it by calling customers Kelly is called into Michael’s office. After the boys are asked to leave Michael tells Kelly that he’s sympathetic to her reasoning – and she doesn’t get in trouble.

Shortly there after, Pam is at work when her college friend shows up at her job, and wants to “talk to her in private”. Jim is listening the whole time, and while we all expect him to come out and confess his love for Pam – instead he tells her that he thinks she should stay in New York.

“If even a teeny-tiny part of you really wants to be an artist” he pines….frankly, I think it’s just because he’s in love with her, but it was a nice twist on the plot, and Jim was affected by it, but not in a “Jealous Jim” kind of way.

Things are moving along in a very interesting – not exactly as expected way – and I can’t wait to see where they go from here.